Trial Secretary Services
Our trial support service for any type of trial or event is a specialized solution designed specifically for trial secretaries, providing them with access to our professional staff and resources to offer ancillary assistance in running the trial, ensuring a seamless and well-executed event. Inspired by the automation expertise of Top Dog Web Designs, which specializes in total automation for all types of trials, our platform leverages advanced technology to streamline the process of supporting trial secretaries. We are the only service that offers a fully integrated system for trial secretaries to access free support services, including staff assistance and educational resources, providing peace of mind and reducing the burden on event organizers. It has a patent-pending, reflecting the innovative nature of our system. The service focuses on two main areas: free phone support on trial dates to assist the trial secretary in ensuring tasks are completed correctly, and our free Secretary School, which educates secretaries through a structured training program. These services are available for secretaries to use at no cost, requiring no reservations. Here’s a detailed description of how our service functions, including a method to provide secretaries with secure access to their support tools:
Free Phone Support on Trial Dates: We provide free phone support on the trial dates to assist trial secretaries in real time, ensuring all tasks are completed correctly and the event runs smoothly. For instance, if a dog trial is happening in Orlando, a trial secretary managing an agility trial can call our support line if they encounter an issue, such as a discrepancy in the judging schedule for the Novice class. Our staff will guide them through resolving the issue, ensuring the event stays on track. This support is available throughout the trial. For example, a secretary might call to confirm the proper procedure for recording results for the Best in Show class at 3:00 PM, and our staff will provide step-by-step guidance to ensure accuracy.
Secretary School – Trial Secretary Academy: We offer our free Secretary School, a comprehensive training program called the Trial Secretary Academy, designed to educate trial secretaries on all necessary tasks and how to address them effectively. This program is structured as a task-based learning system. Secretaries are provided with a specific task, such as how to print judging sheets, which is a critical responsibility for ensuring judges have the correct information for each class. Our staff demonstrates the process—either through a video tutorial, written guide, or live walkthrough—showing them how to format and print the sheets correctly. The secretary then completes the task independently, such as printing a judging sheet for the Open Agility class. Once completed, they submit their work through our platform, and our staff verifies if the task was done properly, checking for accuracy and adherence to standards (e.g., ensuring all dog names, handler names, and class details are correct). If the task is completed successfully, the secretary is sent the next task, such as how to manage check-in procedures or how to submit results. If the task is not completed correctly, our staff provides feedback and allows the secretary to retry until they succeed. Once all tasks are completed—covering the full spectrum of trial secretary duties, from entry management to results reporting—the secretary receives a certificate of completion for the Trial Secretary Academy, recognizing their proficiency in managing dog trials and events. For example, a secretary might progress from printing judging sheets to scheduling ring assignments, and finally to submitting official results, earning their certificate after mastering all tasks.
Our management system streamlines pre-event preparations. Secretaries can access our support staff and resources as needed, ensuring the event runs smoothly. To provide secretaries with secure access to their management tools, we implement a robust authentication system. Upon signing up, secretaries receive a unique login credential tied to their account, which requires a username and password to access the platform. All staff assignments, schedules, and task details are stored securely on our platform, accessible only to the secretary and authorized event staff, with data encrypted to prevent unauthorized access. For example, a secretary managing an obedience trial can log in to access phone support, review their Secretary's School progress (e.g., completing the task of printing judging sheets), and review performance notes, ensuring all information is securely recorded and easily accessible for event oversight.
Overall, our trial support service for any type of trial or event blends convenience, secure access, and event-specific requirements into a cohesive system. It supports the smooth execution of dog shows and trials by providing trial secretaries with free, reliable support services, including professional staff assistance, phone support during the event, and a free Secretary School to enhance their skills, while easing the logistical burden of event management. The secure authentication system ensures that all data remains exclusive to authorized users, maintaining fairness and integrity for all participants. This ensures secretaries can focus on delivering a successful event, whether at a local trial or a major conformation show.